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Due to the nature of the products we serve we ship everything via UPS Ground. We will also ship heavier items (autoscrubbers, buffers, etc.) via LTL Freight.
Due to the nature of the products and industry we serve we DO NOT ACCEPT returns over 30 days after the receipt of goods confirmed by UPS Tracking.
All returns may be subject to a 25% restocking fee.
Returned goods must be RESELLABLE and in NEW CONDITION otherwise credit will not be issued.
Please contact us within 7 days of the receipt of goods for any problems or concerns with the merchandise and we will work with you to find a solution.
The BUYER IS RESPONSIBLE FOR ALL RETURN SHIPPING CHARGES.
JANITOR'S WORLD is not responsible for transit damages. If your product is damaged due to shipping alert us within 7 days of receipt and we will work with UPS to resolve any issues.
ALL RETURN SHIPPING CHARGES ARE THE RESPONSIBILITY OF BUYER AND ARE NOT REFUNDABLE.